+34 937 152 226
CART
No shipments will be made from the 9th to the 26th of August. Orders between these dates will be sent as of August 27.

Privacy Policy & Cookies

SCHARLAB, S.L. (hereinafter, "SCHARLAU"), is aware of the importance of the regulations in force regarding privacy and data protection. In this regard, we attach great importance to the protection of the security, integrity, veracity and confidentiality of the data provided by our customers and users, acting responsibly and transparently in this regard. This Privacy Policy (hereinafter, "The Policy ") is intended to inform you about how we collect, treat and protect personal data. Also, specify the purpose of the data collected, as well as the purposes for which they can be used by third parties, through http://www.scharlau.com (hereinafter, "the Platform") or by any other means such as telephone, email or postal mail.

SCHARLAU states that an attempt has been made to provide a description as simple and clear as possible of this Policy. SCHARLAU is very aware that your privacy is important, so we recommend that you read our Policy and get in touch with us if you have any questions. Our Policy applies to all services offered by SCHARLAU, but excludes those services that are subject to independent privacy policies that do not incorporate this Policy.

Our Policy does not regulate the data processing activities of other companies and organizations that advertise our services and / or products and may use cookies, account counters and other technologies to publish and offer relevant advertisements.

Scope of the Privacy Policy

This Privacy Policy applies to the data provided by our customers or suppliers, persons requesting information, users of our website https://www.scharlau.com candidates for jobs or third parties with whom we can relate and whose data are necessary for the development of our activity.

The person in charge of processing your data is:

  • SCHARLAB S.L
  • VAT Number: B-63048540
  • Address: Gato Pérez 33, Polígono Industrial Mas d'en Cisa
  • Phone number: +34937456418
  • e-mail address: dataprotection@scharlau.com
What information do we collect?

We collect personal information such as your name and surnames, telephone and email, address, company, position in the company, when you request information.

We also collect information that your web browser sends us automatically every time you visit any of our web pages to analyze and improve your experience of use and overall quality of our services. By accepting this Policy, the user will be consenting to the generation of cookies for the aforementioned purpose and always respecting and complying with the regulations applicable at all times, as far as the cookie policy is concerned.

However, the foregoing, in case the user wishes to subsequently delete the information that has been stored on his computer and that necessarily require his consent, may do so using the tools provided by his browser for such purposes.

Cookies
  1. At SCHARLAB we use cookies with the aim of making the browsing of the Users on our Website more functional and useful. In this sense and with the aim of guaranteeing the User all the necessary information for its correct navigation, we make available the following informative text about what are the cookies, what type of cookies exist on our Website and how the User can disable them.
  2. Currently, all web pages (regardless of the service they provide) use cookies, that is, they keep a minimum information of the use made by the User on the website. Therefore, a cookie can be defined as a small text file or device of generalized use that is downloaded to the User's terminal equipment when browsing the web pages in order to store data that can be updated. and recovered by the entity responsible for its installation.
  3. On this Website, we use the following cookies:
    • "Strictly necessary" Cookies

      They are those cookies considered essential for browsing the Website because they facilitate the User to use their services or tools.

    • Functionality cookies

      They are those cookies that allow the Website to remember the decisions that the User makes, for example, the language used, the type of browser through which the Website is accessed, among others. The objective is the provision of a more personalized service.

    • Analytical cookies

      In addition, this Website uses Google Analytics, a web analytics service provided by Google, Inc., a Delaware company whose head office is at 1600 Amphitheater Parkway, Mountain View (California), CA 94043, United States (hereafter "Google").

      Google Analytics uses cookies, which are text files located on your computer, in order to analyze the use of the Website by our Users. The information generated by the cookie about the use of the Website (including the IP address) will be directly transmitted and archived by Google on its servers. Google will use this information on our behalf for the purpose of monitoring the use of the Website, compiling reports on the activity of the site and providing other services related to the activity of the Website and the use of the Internet. Google may transmit such information to third parties when required by applicable law, or when such third parties process the information on behalf of Google. Google will not associate your IP address with any other data you already have. The User may reject the processing of their data or personal information against the use of cookies by selecting the appropriate configuration of your browser. However, the User must know that if he does, he may not be able to use the full functionality of the Website. By using this Website, the User consents to the processing of their data by Google in the manner and for the purposes indicated above.

  4. Procedure of opposition to the installation of cookies:

    Most computers accept the use of cookies automatically. However, the User has the possibility to decide if he keeps the cookies enabled or not on his computer. The fact of disabling the cookies may imply the loss of an optimal functioning of the Website, and some of the features or services provided by it will be disabled. However, even if all the cookies have been deactivated, the web browser collects certain information essential for the basic operation of the Website. The User who wishes to disable the cookies can do so from the preferences section of his Internet browser. Depending on the browser, you must follow certain steps to modify the configuration of the cookies on your computer:

For what purpose do we treat your data?

The data that you provide us are treated with the following purposes:

  • Control access to our facilities and ensure their safety.
  • Manage your business relationship with us regarding the services offered.
  • When applicable (because it applies one of the cases in which the legislation in force allows it), send you our electronic bulletin of news (newsletter) and send you commercial communications and any type of notifications by any means (postal, email or telephone) to inform you of our offers, promotions, products, services, circulars and campaigns.
  • Address your requests for information
  • Conduct surveys, statistics and analysis of market trends.
  • Know your browsing preferences on our web pages to customize and improve our services and maintain the security of the site (as previously indicated and reviewed in the cookie policy).
  • Provide access to the restricted access client areas by password.
  • Show the services and products that SCHARLAU can offer.
  • Gestionar la compra de productos ofertados a través de la página web www.scharlau.com
  • In order to be able to offer you services according to your interests and improve your user experience, we can elaborate a commercial profile based on the information provided. For this purpose, automated decisions may be made based on said profile.

If you are a candidate for a job, your data can be treated with the following purposes:

  • Inform vacancies to a job that occur in our organization.
  • Carry out personnel selection processes.
  • Request employment references of the people or companies in which you lend or have rendered their services.
  • In your case, to carry out your hiring as an employee.
How long do we keep your data?

If you have a business relationship with us, the data you have provided for this purpose will be kept as long as the business relationship is maintained and for the years necessary to comply with legal obligations. Otherwise, your data will be kept as long as you do not request the cessation of the activity.

If you are a candidate for a job, the data you have provided us with this purpose will be retained until the award of the job or until you exercise your right to cancel. If you do not exercise your right to cancel within 2 years, your data will be automatically canceled once that period has elapsed.

What is the legitimacy for the treatment of your data?

We are legitimated and authorized to process and process the information you provide, when such information is necessary to guarantee the sending of the requested information or the management of the Platform, execution of the contract, execution of the subscription contract to send you information that is of your interest through our communication channels, obtaining your consent to respond to the questions you ask us through our contact forms and comments and, where appropriate, the fulfillment of obligations by legal imperative deriving from the Law of the Union or the Member States. SCHARLAU will take the necessary actions to ensure that the personal data it collects, stores and processes are treated in a lawful, fair and transparent manner, complying with the obligations that result from the applicable legal system as a result of its activity.

Also, while you are our client, we will also be entitled to use your data to inform you of the offers, promotions, products, services, circulars and campaigns that we consider may be of interest taking into account the products and services previously contracted, although you may oppose such treatment at any time.

Outside of the above cases, before we deal with your data, we will always collect your consent. The consent will be the manifestation of free will, specific, informed and unequivocal. You have the right to revoke the consent given, without retroactive character, at any time.

To whom do we communicate your data?

We do not share your data with third parties.

Will your personal data be transferred to third countries or international organizations?

No, we inform you that we do not share information with companies that are located outside the European Economic Area.

What rights protect you in relation to the processing of your data?

You have the right to obtain information about the treatment that SCHARLAB performs on your personal data. Specific:

  • You have the right to access your personal data to know what personal data we are dealing with concerning you, as well as to request rectification of inaccurate data or, where appropriate, request your deletion when, among other reasons, the data is no longer necessary for the purposes that were collected.
  • In certain circumstances, you may request the limitation of the processing of your data, in which case we will only keep it for the exercise or defense of claims.
  • In certain circumstances and for reasons related to your particular situation, you may object to the processing of your data. SCHARLAU will stop processing your data, except for compelling legitimate reasons, or the exercise or defense of possible claims.
  • You will be entitled to portability, that is, to have the personal data you have provided, transmitted directly to another responsible in a structured, commonly used and mechanized reading format, when technically possible.

You can exercise the aforementioned rights by sending an e-mail to the electronic address dataprotection@scharlau.com, we will respond to your requests as soon as possible and, in any case, within a period of one (1) month from receipt of the request. your request. In certain circumstances, this period may be extended for another two (2) months, in which case we will inform you in a timely manner within one (1) month of receiving your request.

If you believe that the processing of your personal data violates data protection regulations, or if you believe that we have not satisfied the exercise of your rights, you can submit a claim to the competent control authority according to your place of residence . You can consult the different control authorities in the following link http://www.agpd.es/portalwebAGPD/enlaces/index-ides-idphp.php

In any case, before initiating any claim, please contact us through dataprotection@scharlau.com or by postal mail to SCHARLAB, SL, Gato Pérez 33, Mas d'en Cisa Industrial Estate, 08181, Setmenat, Barcelona in order to try to solve any discrepancy in a friendly way.

Do you have the right to withdraw your consent?

Yes, at any time you may withdraw your consent to the processing of your data for one or more of the purposes indicated above and for which you have given your consent.

Is it possible to modify this Privacy Policy?

Our Privacy Policy may be modified at any time. We will not limit the rights that correspond to you in accordance with this Privacy Policy or make changes of special relevance to the Privacy Policy without your express consent. We will publish all the modifications of this Privacy Policy on this page and, if they are significant, we will make a more noticeable notification (for example, we will send you an email notification if the modification affects certain aspects and in limited cases we would even request it again Your consent). In addition, we will archive the previous versions of this Privacy Policy so you can consult them.

  • SCHARLAB S.L
  • VAT Number: B-63048540
  • Address: Gato Pérez 33, Polígono Industrial Mas d'en Cisa
  • Phone number: +34937456418
  • e-mail address: dataprotection@scharlau.com