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Privacy Policy & Cookies

  1. Contract purpose
    1. SCHARLAB S.L. (hereinafter referred to as "SCHARLAB") agrees the importance of the current regulation and legislation in terms of privacy and protection of personal data. In this regard, the protection of the security, integrity and confidentiality about our users and customers’ information is most important for us, so we wish to act in a responsible way on this matter. The present policy (hereinafter referred to as "Privacy policy & cookies") describes the type of personal data we collect, how we obtain it, how we share it and the purposes of third-parties for accessing or using them.
    2. Likewise, Privacy Policy & Cookies provides information about principles and practices of SCHARLAB in terms of privacy and data protection with the purpose of being as clear as possible on the management and treatment of personal data by SCHARLAB and it collaborators. To this end, the current Privacy Policy & Cookies has been implemented to by applied to every personal data provided by the Users when accessing to our website www.scharlau.com (hereinafter referred to as the "Website"), and using the services and features offered by SCHARLAB.
    3. For the purpose of the current Privacy Policy & Cookies shall apply in conjunction the legal measures contained in the Terms and Conditions and the rest of the Website policies.
  2. Acceptance of the Privacy Policy & Cookies
    1. The User agrees and acknowledge you have read and understood the current Privacy Policy & Cookies, which content constitutes the entire agreement between the User and SCHARLAB in relation of the use and treatment of the personal information on the Website. The User expressly accept to be legally bound by the conditions of the current Privacy Policy & Cookies, in its full scope and extent, with no exception for any legal provision.
    2. In addition to the legal provisions contained in the current Privacy Policy & Cookies, the User agree to comply with the Terms and Conditions and the rest of the Website policies.
    3. SCHARLAB reserves the right to update and change the Privacy Policy & Cookies, even without prior notification to the User. Those modifications must be implemented at the moment of the publication on the Website, wherein will be available anytime for the User. In this regard, we encourage the User to periodically review the content of this Policy in order to be aware of such modifications that affects the processing of data on the Website.
  3. Privacy Statements
    1. The User agrees and accepts that his/her personal data shall be treated and managed under responsibility of SCHARLAB, and it will use and process her/his personal information in accordance with the applicable and current law in terms of protection of personal data, in order to adequately provide and manage the services offered through our Website.
    2. The User agrees and accepts that SCHARLAB shall be empowered to treat and process the information provided by the User through the Website. This information will be used for any purpose connected with the Website management, and also to fulfil any procedure, rule or regulation that SCHARLAB is subject because of its activity.
    3. The User ensures that every personal data provided to SCHARLAB are complete, true and accurate, so SCHARLAB bears no responsibility for the integrity or accuracy of the data provided by Users.
    4. The User, by providing voluntarily his/her data, expressly accepts their treatment by SCHARLAB in order to adequately manage the offered services, including the possibility of transferring the mentioned data to delivery companies (such as MRW, DHL, TNT, TSB or Halcourier) in order to comply with shipping purchase through the Website. Likewise, the User allows the transmission of commercial communications and every kind of notifications related to contracted products of SCHARLAB, other products and services of SCHARLAB, including ancillary products, newsletters, news and promotions of SCHARLAB, by any means, including electronic or telematics means (such as e-mail, SMS or any other electronic means).
    5. Both SCHARLAB and its payment service provider have implemented all the necessary technical and organizational measures to guarantee the security and integrity of personal information during the use of the Website. In this regard, have been implemented the security standards provided by the Spanish Royal Decree 1720/2007, of 21 of December, approving the Regulation for the development of the Data Protection Law 15/1999, of 13 of December (hereinafter referred to as "RLOPD"). Additionally, every legal measures have been taken to ensure that the treatment of the User´ personal information have been treated in an appropriate and secured manner. Furthermore, we hereby inform you that SCHARLAB is working on the adaptation to the new General Regulation of Personal Data, which will be applicable as of 25 of May of 2018.
    6. Likewise, SCHARLAB have internal policies governing the adequate treatment of our clients and Users’ information, which is only processed by authorized personnel. In addition, those partners and suppliers who provides management, support, maintenance, and/or publishing services on behalf of SCHARLAB, are able to access to the personal information of our Users. In this regard, SCHARLAB has applied the adequate legal measures by requiring these third parties the implementation of appropriate security measures in order to ensure at all times the integrity and confidentiality of those personal data they manage on behalf of SCHARLAB.
    7. The user will be able to execute the rights of access, modification, cancellation, opposition and the de-register process of the sending of commercial e-commerce by the following e-mail: customerservice01@scharlau.com. Likewise, you can also contact us via written request through the communication channels referred on the "CONTACT" section of the current Privacy Policy & Cookies.
  4. Cookies
    1. SCHARLAB use cookies in order to make more functional and useful Users navigation in our Platform. In this regard and in order to ensure the User all the information necessary for its proper navigation, we offer the following informative text about what cookies are, what type of cookies exist in our Platform and how the User can disable them.
    2. Currently, all web pages (regardless of the service they provide) use cookies, which keep minimum information of the use made by the User on the website. Therefore, a cookie can be defined as a small text file or widely used device that is downloaded in the user's equipment when browsing web pages in order to store data that can be updated and recovered by the entity responsible for its installation.
    3. In this Platform, we use the following cookies:
      • Cookies "Strictly necessary"

        These are the ones considered essential for navigation through the Platform, as they facilitate the using of its tools and provisions of services to the User.

      • Functionality cookies

        They allow the Platform to remember the decisions that the User makes, for example, the language used, the type of browser by which you can access the Platform, among others. The purpose is to provide a more personalized service.

      • Analytical cookies

        In addition, this Platform uses Google Analytics, an analytic web service provided by Google, Inc., a Delaware company whose main office is located at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, United States (hereinafter "Google").

        Google Analytics uses cookies, which are text files placed on your computer in order to analyze the use of the Platform by our Users. The information generated by the cookie about the use of the Platform (including IP address) will be directly transmitted and stored on its Google computer servers. Google will use this information on our behalf in order to track the use of the Platform, gathering reports on site activity and providing other services related to the activity of the Platform and use of Internet. Google may also transfer this information to third parties whenever required by applicable law or when such third parties process the information on behalf of Google. Google will not associate its IP address with any other data it already has. The User may refuse the processing of its data or personal information by opposing to the use of cookies by selecting the appropriate settings on its browser. However, the User should know that doing so it may not be able to use the full functionality of the Platform. By using this platform the User allows the processing of its data by Google in the manner and for the purposes described above.

    4. Opposition procedures to the installation of cookies:

      Most computers accept automatically the use of cookies. However, the User has the possibility to decide whether maintaining or not the enabled cookies on his computer. The fact of disabling cookies may involve the loss of optimal performance of the Platform being disabled some features or services provided by it. However, even having deactivated all cookies, the Web browser collects certain essential information for the basic operation of the Platform. The User who wishes to disable cookies can do it from the preferences section of its Internet browser. Depending on the browser, certain steps will have to be followed in order to modify the configuration of the cookies:

  5. Contact
    1. For any question related with the use of the Website and the terms and conditions of its regulation, Users can contact directly with us by email customerservice01@scharlau.com and/or by written request addressed to our offices located in:

      Gato Pérez 33, Polígono Industrial Mas d'en Cisa
      08181 Sentmenat, Barcelona